Privacy Policy for coulse

Last Updated: 17.10.2023

At coulse, we take your privacy seriously. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our online clothing store. By accessing or using our services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

1.1 Personal Information

We may collect personal information, including but not limited to:

  • Contact information (name, email address, phone number, shipping address, billing address).
  • Payment information (credit card details, billing address).
  • Account information (username and password).
  • Communications and correspondence with us (emails, chat, customer support inquiries).
  • User-generated content, such as product reviews or comments on our website.
  • Information you provide when participating in contests, surveys, or promotions.
  • Other information you provide voluntarily.

1.2 Automatically Collected Information

We may automatically collect certain information when you use our website, such as:

  • IP address.
  • Device information (e.g., browser type, operating system, device type).
  • Usage data, including pages visited, products viewed, and shopping preferences.
  • Cookies and similar tracking technologies (please refer to our Cookies Policy for more details).

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders and requests.
  • To communicate with you, send order confirmations, and provide customer support.
  • To improve our website and services, including personalizing your experience.
  • To send you promotional offers, newsletters, and marketing communications (you can opt out at any time).
  • To analyze and enhance our marketing and advertising strategies.
  • To conduct research and analysis for business improvement.

3. Sharing Your Information

We may share your personal information with:

  • Service providers who help us process payments, manage customer data, and deliver products.
  • Business partners and affiliates for marketing and promotional purposes.
  • Legal authorities or other third parties when required by law or in response to a legal request.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Your Choices

You have the right to:

  • Access and correct your personal information.
  • Request the deletion of your personal information.
  • Opt-out of marketing communications (unsubscribe links are provided in emails).
  • Manage your cookie preferences (refer to our Cookies Policy).

5. Security

We implement reasonable security measures to protect your personal information. However, please be aware that no online data transmission can be guaranteed to be 100% secure.

6. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of significant changes through our website or by other means.

7. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us here.